In this episode, we discuss what an EAP benefit is for employees within an organization. Employee Assistance Programs (EAP) are an underutilized benefit in many organizations. In addition to providing mental health services, most EAP’s offer comprehensive work-life services, helping with childcare, eldercare, legal and financial support, and information. The EAP can also greatly support organizational leadership when dealing with complex or troubled employees or responding to a workplace crisis. This podcast talks about program promotion, confidentiality, critical incidence response, management referral, and utilization reporting of an EAP program. We give real examples of maximizing the value of this program, especially during the COVID pandemic!
Cynthia Ferrara Elstien
Cynthia is the founder of People by CFE, a trusted Human Resource Professional & Consultant with many years of practical HR experience and consulting work in the insurance brokerage field. Licensed in Property & Casualty and Life & Health Insurance.
Lesa Hammond, Ph.D.Lesa is the Co-founder and CEO Attaché. She has been CHRO at three universities and has worked in and consulted with many businesses, nonprofits, and co-operative organizations on HR, Leadership and Organizational Development.
William Heffernan, Founder of Screensafe, a licensed clinical professional counselor (LCPC), and a Certified Employee Assistance Professional (CEAP), in addition to specializing in Drug-Free Workplace Programs for employers.